Frequently Asked Questions
How many languages does aitranslator.com support?
Currently, we support 270 languages. These languages also have a possibility of increasing in the future, as long as a specific ai translator engine supports that language.
How does AITranslator.com ensure the accuracy of translations?
The translation process, both human and machine, isn't always 100% accurate for one reason: translation, by nature, can be subjective. However, AITranslator.com's translations in the target language are always complete. Additionally, most companies in the language industry use Neural Ai translator (NMT) in their operations, as the technology has improved greatly in the past few years. We believe that if ai translator is good enough for these big firms, it should be good enough for us as well.
How does this (AITranslator.com) compare to human translators in terms of quality?
We believe that humans and machines should not compete in the same space. Why have them be against each other when they can both work in harmony to deliver the best possible result? Logic says that going to a human translator for post-editing is the best way to go about the translation process for maximized efficiency and cost savings. Also, through AITranslator.com's grading system, you will instantly know if a human translator is even needed for the text.
Why should I choose AITranslator.com or MTPE over hiring a human translator?
Our advanced technology delivers translations almost as good as human quality, saving you time and money. We give recommendations on the best translation engine for your text, ensuring accurate results with minimal effort. Our platform provides a complimentary allowance of credits for unregistered users, allowing you to experience our services without immediate financial commitment. Upon subscription, you'll receive 500 credits to further utilize our platform.
How does AITranslator.com price its translations?
AITranslator.com offers three subscription plans with clear inclusions: Free Plan: $0 per month. Users can translate an unlimited number of times. For each translation, a limited portion of the text is translated and previewed for free, allowing users to check quality before upgrading for full results.
Pro Plan: $39 per month. Unlimited text and document translations each month. It includes Human Verification for 2,000 words monthly, access to all available ai translator engines, advanced LLMs and AI sources, Secure Mode and anonymization features, large-file support, downloads in the original document layout, and API access.
Enterprise: Custom plan with tailored volume and features. For full details of what each plan includes, please see the Pricing Page.
Pro Plan: $39 per month. Unlimited text and document translations each month. It includes Human Verification for 2,000 words monthly, access to all available ai translator engines, advanced LLMs and AI sources, Secure Mode and anonymization features, large-file support, downloads in the original document layout, and API access.
Enterprise: Custom plan with tailored volume and features. For full details of what each plan includes, please see the Pricing Page.
How does AITranslator.com handle credit resets for subscribers?
When a user subscribes, their subscription date becomes their reset date. For instance, if a user subscribes on the 15th of a month, their subscription will expire on the 14th of the following month. Subscriptions are then automatically renewed on the 15th of each subsequent month. This system ensures a seamless and predictable experience for our subscribers, allowing them to manage their translation credits effectively.
How can I cancel my subscription with AITranslator.com?
You have the flexibility to cancel anytime by changing your plan to the free plan. Once you've made this change, you won't be billed on the next billing cycle, and your subscription will be effectively canceled. However, rest assured that you can still utilize any remaining credits until the end of the current month or subscription period. This ensures that you have ample time to make the most of your resources before fully discontinuing your subscription.
Why am I being charged a minimum of 30 credits for short text translations on AITranslator.com?
AITranslator.com implements a minimum credit deduction of 30 credits for short text translations, specifically for translations consisting of fewer than 30 words. This policy ensures efficient processing of translations by reducing the administrative overhead associated with handling numerous small transactions. This is done to maintain a sustainable service model that benefits all users.
Are there any hidden costs or fees?
None. What you see is what you get.
How cost-effective is using AITranslator.com compared to traditional translation services?
For now, we don't have the exact figures to say how much clients will be able to save through AITranslator.com. Using credits will allow you to access all of Ai translator's features, and you will still spend less time waiting for your translated text and only pay a fraction of the cost compared to hiring a translator or a language company. Please give us a call or message for any questions.
Can I trust the tool with sensitive information? What about the privacy of my data?
Using AITranslator.com has a minimal to no risk when it comes to exposing sensitive information. Many language service providers, language/localization companies, and freelance translators use ai translator as a part of their workflow. Whatever information released to the ai translator engines is up to you. Please refer to our Policy Page for more details, or the Policy Page for each ai translator engine on their respective websites, to know the kind of data that is being shared with their tools.
Why can I not suddenly translate my text anymore?
If you find yourself unable to translate your text on AITranslator.com, it may be because you've exhausted the complimentary allowance of credits provided for unregistered users. Once this allowance runs out, further translations will not be possible. In such cases, we recommend considering our subscription pricing options for continued access to translation services. Alternatively, you can opt to pay a one-time translation fee for additional translations (minimum of 150 words). If you encounter any difficulties or have feedback, please don't hesitate to reach out .
What if the language I want to translate to (the target language) is not supported by AITranslator.com?
Send us a message with the particular language you want available in AITranslator.com. If that language is supported by any of the ai translator engines we have on our list, then we will do our best to include it. If there's a language that was available before but is now unsupported by AITranslator.com, this is a known issue and our developers are working to return it as soon as possible. Thank you for your understanding.
What if I am not satisfied with the translation output?
We recommend going to a human translator for ai translator post-editing (MTPE) or consulting our professional human linguist for an expert review. This is to make sure that your translation is done in the style and format that you want. However, if this doesn't suit you, we always welcome feedback of all kinds to improve the quality of your translation experience. This will also make our tool better, so you, and other users in the future, will have a AITranslator.com that will fit your needs perfectly.
How do you choose which ai translator engines to feature in AITranslator.com
We feature specific ai translator engines based on a few factors: one, how commonly used they are in the market, two, how reliable they are in terms of specific language pairs (e.g. English to French), and three, how easily these engines are able to integrate with AITranslator.com. As we provide more and more ai translator engines into the tool, we will be able to display the top engines that provide the most accurate translations for your text.
How do you score each ai translator engine?
Our linguistic experts, through years of experience and research, created an algorithm that is now powered by ChatGPT. Depending on the amount and quality of information provided to each ai translator engine, our linguistic experts regularly modify and improve the algorithm so every translation output score remains consistent and up-to-date.
How does AITranslator.com's credit system work?
New unregistered users can enjoy a one-time complimentary allowance of credits. In our Free plan, you can enjoy 500 free credits monthly. If you opt for our Starter plan, you'll receive 10,000 credits, while the Advanced plan offers 50,000 credits. These credits can be used for translations. Users also benefit from discounted rates for any additional translations outside the credits allocated to their monthly plan, based on the word count of their documents.For more details on our subscription plans and credit offerings, please visit our pricing page.
How can I keep track of my credit usage?
Registered users can track their credit usage through their account dashboard. For one-time translation projects, the price will be automatically provided on the screen for payment.
What happens if I run out of credits during a translation?
If you're a one-time user without an account, you'll need to pay the total translation fee for the specific project if you run out of credits. If you're a registered user and find yourself lacking the necessary credits mid-translation, the translation will not continue, and your remaining credits won't be used. Instead, a prompt will appear, allowing you to upgrade your plan. This upgrade will provide you with more credits to complete your translation. Additionally, if your text exceeds the minimum requirement for pay-as-you-go translation, which is 150 words, you can opt for this option to proceed with your translation needs.
Why does AITranslator.com change every time I go on the website?
AITranslator.com is committed to continuously improving our website and services. We make updates nearly every day to enhance your translation experiences. Please be aware that the effectiveness of our translations can vary based on several factors, such as the specific language pair you choose (e.g. English to French, Russian to Japanese) and the word count of the source material. If you have any specific questions or need assistance, please don't hesitate to contact us. We're here to help!
Do you offer an API for integrating AITranslator.com into our workflow?
To ensure that we provide you with the right solution, including access to our API documentation, please contact us directly. We will discuss your exact needs, such as translation volume, frequency, and types of texts, to tailor the API solution to your requirements. Contact us at info@aitranslator.com to get started.
What is the AI Translation Agent, and how does it work?
The AI Translation Agent is an advanced feature of AITranslator.com that refines translations by incorporating user-specific preferences, terminology, and context. Unlike traditional ai translator tools, it asks targeted questions based on the given text, allowing users to fine-tune tone, terminology, and style in real time.
For registered users, the AI Translation Agent also includes a memory function, meaning it remembers past choices, learns from previous revisions, and applies those insights to future translations. This ensures greater consistency, accuracy, and efficiency, reducing the need for repetitive edits.
Important: If you're logged in, your answers, preferences, and custom instructions are securely saved. This allows the AI Translation Agent to personalize your current and future translations, adapting more intelligently to your needs over time.
How to use the AI Translation Agent:
For registered users, the AI Translation Agent also includes a memory function, meaning it remembers past choices, learns from previous revisions, and applies those insights to future translations. This ensures greater consistency, accuracy, and efficiency, reducing the need for repetitive edits.
Important: If you're logged in, your answers, preferences, and custom instructions are securely saved. This allows the AI Translation Agent to personalize your current and future translations, adapting more intelligently to your needs over time.
How to use the AI Translation Agent:
1. Enter your text - Submit content for translation as usual.
2. Refine your translation - Answer AI-generated questions about tone, terminology, and style.
3. Save time with AI memory - Registered users benefit from translation memory, where the AI remembers your preferences. Click 'Improve now' on future projects to apply those preferences for fast, consistent results.
This tool is ideal for businesses, professionals, and individuals who need high-quality, customized translations without constant manual editing. Whether you're working with specialized industry terms, adapting content for different audiences, or maintaining brand voice, the AI Translation Agent makes translation smarter and more efficient.
How does AITranslator.com aggregate multiple translation sources?
AITranslator.com aggregates multiple translations from leading AI models, ai translator engines, and Large Language Models (LLMs). By default, a selection of top-performing sources are selected, but you can freely customize your choice of translation engines to suit your specific needs.
How do the translation engines and LLMs differ between the Free and Business plans?
Free Plan:You get a hand-picked selection of basic ai translator engines and entry-level LLMs, optimized for speed and basic accuracy.
Business Plan: You unlock all available ai translator engines and the latest, most powerful LLMs— including advanced, domain-specific models—so you can choose the best tool for high-quality, specialized translations.
What are Key Term Translations, and why are they useful?
The Key Term Translations feature identifies up to 10 specialized or industry-specific terms from your text and provides translations from top sources. You can select your preferred translations directly within the tool, ensuring consistent and accurate terminology in your final translation.
How does the Anonymize Text Before Translation feature help protect sensitive data?
This feature automatically masks sensitive information like names, numbers, and emails before translation, ideal for privacy-conscious industries and compliance with regulations such as GDPR and HIPAA.
What is the Human Verification Option?
The Human Verification Option allows you to have expert linguists refine your AI-generated translations, ensuring 100% professional accuracy for critical or high-stakes documents.
What are the benefits of the Bilingual Segments View?
The Bilingual Segments View presents your source and translated texts side by side in easily manageable segments. This structured layout simplifies error identification and editing, enhancing accuracy and efficiency.
Can I download translations in the original document format?
Yes, translations can be downloaded in the original DOCX format, preserving your document's structure and formatting. This feature simplifies post-translation edits and maintains document integrity.
Does AITranslator.com provide language detection?
Yes, AITranslator.com automatically identifies the language of your source text instantly, simplifying your translation workflow.
What are Translation Quality Scores?
Translation Quality Scores provide a numerical rating for each translation output, helping you easily select the most accurate and reliable translation for your needs.
What insights does AITranslator.com offer for translations?
Translation Insights highlight differences among translation outputs, focusing on terminology and emotional tone, enabling informed decisions for selecting the most suitable translation.
What is the Comparative View feature?
Comparative View allows you to compare translations side-by-side from different engines, enabling easy identification of the most effective translation for your intended use.
Can AITranslator.com translate documents automatically?
Yes, you can upload files such as PDF, DOCX, TXT, CSV, XLSX, and JPG for automatic text extraction and translation, eliminating manual transcription efforts.
Does AITranslator.com offer professional formatting services (DTP)?
Yes, professional document formatting services are available to ensure your translated documents retain their original layout and formatting, handled expertly by dedicated specialists.
Is API Integration available for AITranslator.com?
Yes, AITranslator.com offers seamless API integration for incorporating powerful translation capabilities directly into your applications or workflows. Visit developer.aitranslator.com for more information.
What is Secure Mode, and how does it protect my sensitive content?
Secure Mode is a feature on AITranslator.com that ensures your translations are processed exclusively through SOC 2-compliant ai translator engines, Large Language Models (LLMs), and AI models. When you turn on Secure Mode using the toggle in the header, your translation will be processed using only SOC 2-compliant sources.
If you click the “+” button to add more sources, only SOC 2-compliant options will be available and all non–SOC 2-compliant sources will be grayed out and cannot be selected. This helps you translate sensitive content such as legal documents, patient records, or financial data, while knowing your data is handled by providers that meet strict security standards.
How many words can I translate for free?
Short texts can usually be translated for free, while longer texts may include a free preview of a portion of the translation so users can check the quality before deciding to upgrade. You only pay if you choose to unlock the full translation through a one-time payment or a paid plan.
Is there a MachineTranslation.com app for Android and iOS?
Yes, MachineTranslation.com provides a mobile app for both Android and iOS platforms. The app delivers all the capabilities of the web platform in a user-friendly mobile interface. Users can access translations in over 270 languages, compare results from top AI and LLM sources, apply customizations through the AI Translation Agent, and review translations using features like Key Term Translations and Translation Quality Scores. The mobile app enables fast, high-quality translations on the go. The MachineTranslation.com mobile app is ideal for professionals, teams, and individuals requiring accurate language support anytime, anywhere.
Download the app here:
Android (Google Play)
iOS (App Store)
Still have questions?
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